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What Our Travelers Say

Still deciding if a World Elite Group Springlite Travels is for you? Many of our travellers have experienced a lifetime changing trip and now more than happy to share their stories with you. Check out their memorable travel trip reviews and experiences in China.

Dear Catherine,

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Travel consultant provides answer fastly and comprehensively.

2.    How do you comment your tour arrangements?

Our tour arrangement was very good.

3.    Are you willing to recommend our service to your people who also have an interest to visit China?

Yes, i am willing to recommend your service to my friends.

Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes you can. i attach few pictures in this email.

Thanks and best regards,

Bondny

Shangri-La Tour

Ganden Sumtseling Monastery in Shangri-La

Bondny‚ , September 28, 2017

Hi Wonder,

This is Lisa's/our feedback on the trip. You are welcome to use it. I've attached a few photos.

Three adults, extended family members, traveled to China for sight-seeing and to visit adult children studying and working in Suzhou. Wonder at World Elite Group Springlite Travels was terrific. An itinerary was suggested to us (at a reasonable rate) and then modified according to feedback about things we wanted to do and see over several emails back and forth. Wonder responded quickly to requests for more information or changes. It meant that we were able to personalize our trip (now with experience I'd personalize even more). We chose to upgrade to five star hotels, for example. The hotels selected by World Elite Group Springlite Travels were excellent, except for the Pan Pacific in Suzhou (very beautiful in public areas with a great restaurant, but rooms were not kept up as well and location not preferable). Hotels in Beijing, Xian and Shanghai were in particularly good locations and all had included wifi (usually of good quality). We were also able to add another family member and friend living in China to join us on specific days for touring. Each city had an individual guide and driver with car (usually a seven-passenger minivan) who handled transfers from train stations and airports and toured with us for about eight hours each day. Because we were a small group (usually three or at most five of us) we could speak in depth with our guides. A very extensive full breakfast was included at the hotel (with Chinese, American and European choices - always good and often outstanding), and our guide arranged a pickup time the day before. We saw a lot each day and there was a lot of walking - the days were full. Except for Beijing arrival, the transfers were very easy. At each sightseeing stop and for transfers our guides picked up tickets for us and at sights accompanied us inside and narrated a cultural tour. We were on our own once we passed security at train stations and airports but our guides gave us good instructions first so we never felt lost. Our tour guides were good, although some stood out as fantastic. We spent several days with Johnny in Xian, and he was extremely knowledgeable about the area and its history and pleasantly social (along with our driver there who had a good sense of humor). Leedan in Hangzhou was very energetic and also warm and friendly. We enjoyed her company. Lily in Shanghai was very cheerful and bright and Mr. Wu our driver was quick to assist with luggage. Lily was also very very helpful in recovering a mobile phone forgotten in a restaurant, and at our lunch in Shanghai ran next door to get some special fried dumplings for us to try. Another benefit to having a private guide is at included lunches. Our guides all carefully asked about any allergies or food restrictions (we had none). We had several "foodies" in the group and the guides learning our preferences took care to order dishes or even select lunch spots that were more adventuresome and local to the area. There was always more than enough food for our group and it was excellent quality with a lot of variety. We particularly enjoyed lunches in Xian, Hangzhou and Shanghai. Our guide Jenny in Suzhou arranged a boat ride for us and took us (at our request) for tea tasting at a local shop. We were generally on our own for dinner. Selected sights were mostly very good to outstanding. The Great Wall (near Beijing) and Terracotta Warriors (near Xian) were highlights. The Muslim Quarter in Xian is an absolute must for foodies (go see it at night too). The Lingering Garden and Pingjiang Road in Suzhou were lovely, interesting and fun. Feilai Peak in Hangzhou was unique. The trip up to the observation deck in the Jin Mao Tower in Shanghai gave an impressive view both outside and inside (into the 88-story Grand Hyatt atrium). If you don't want to visit multiple Buddhist temples or museums or want more shopping or a slower pace, be sure to make this clear. There were always options offered to see additional sights or for activities (like boat or bike rides) at an optional extra cost when available and time permitted. The only negatives in visiting China were the long air travel, traffic and other drivers, and public restrooms (not a style Americans are used to). Car drop off and pick up at each sight was usually handled extremely smoothly, and the drivers handled the traffic conditions well. Another huge positive were the Chinese who approached us or who worked in the hotels - usually friendly, helpful, and interested in speaking or interacting with us. Wonder shared the names and phone contact for our guides in each city ahead of the tour, along with all of the flight and train numbers and schedules (and of course a confirmation letter with itinerary for obtaining the visa). Overall we really appreciate Wonder and the team from World Elite Group Springlite Travels and would highly recommend them to other American or English-speaking tourists. We enjoyed our trip very much.

Best regards,

Juan

Blanca‚ , September 27, 2017

Hi Wonder,

This is Lisa's/our feedback on the trip. You are welcome to use it. I've attached a few photos.

Three adults, extended family members, traveled to China for sight-seeing and to visit adult children studying and working in Suzhou. Wonder at World Elite Group Springlite Travels was terrific. An itinerary was suggested to us (at a reasonable rate) and then modified according to feedback about things we wanted to do and see over several emails back and forth. Wonder responded quickly to requests for more information or changes. It meant that we were able to personalize our trip (now with experience I'd personalize even more). We chose to upgrade to five star hotels, for example. The hotels selected by World Elite Group Springlite Travels were excellent, except for the Pan Pacific in Suzhou (very beautiful in public areas with a great restaurant, but rooms were not kept up as well and location not preferable). Hotels in Beijing, Xian and Shanghai were in particularly good locations and all had included wifi (usually of good quality). We were also able to add another family member and friend living in China to join us on specific days for touring. Each city had an individual guide and driver with car (usually a seven-passenger minivan) who handled transfers from train stations and airports and toured with us for about eight hours each day. Because we were a small group (usually three or at most five of us) we could speak in depth with our guides. A very extensive full breakfast was included at the hotel (with Chinese, American and European choices - always good and often outstanding), and our guide arranged a pickup time the day before. We saw a lot each day and there was a lot of walking - the days were full. Except for Beijing arrival, the transfers were very easy. At each sightseeing stop and for transfers our guides picked up tickets for us and at sights accompanied us inside and narrated a cultural tour. We were on our own once we passed security at train stations and airports but our guides gave us good instructions first so we never felt lost. Our tour guides were good, although some stood out as fantastic. We spent several days with Johnny in Xian, and he was extremely knowledgeable about the area and its history and pleasantly social (along with our driver there who had a good sense of humor). Leedan in Hangzhou was very energetic and also warm and friendly. We enjoyed her company. Lily in Shanghai was very cheerful and bright and Mr. Wu our driver was quick to assist with luggage. Lily was also very very helpful in recovering a mobile phone forgotten in a restaurant, and at our lunch in Shanghai ran next door to get some special fried dumplings for us to try. Another benefit to having a private guide is at included lunches. Our guides all carefully asked about any allergies or food restrictions (we had none). We had several "foodies" in the group and the guides learning our preferences took care to order dishes or even select lunch spots that were more adventuresome and local to the area. There was always more than enough food for our group and it was excellent quality with a lot of variety. We particularly enjoyed lunches in Xian, Hangzhou and Shanghai. Our guide Jenny in Suzhou arranged a boat ride for us and took us (at our request) for tea tasting at a local shop. We were generally on our own for dinner. Selected sights were mostly very good to outstanding. The Great Wall (near Beijing) and Terracotta Warriors (near Xian) were highlights. The Muslim Quarter in Xian is an absolute must for foodies (go see it at night too). The Lingering Garden and Pingjiang Road in Suzhou were lovely, interesting and fun. Feilai Peak in Hangzhou was unique. The trip up to the observation deck in the Jin Mao Tower in Shanghai gave an impressive view both outside and inside (into the 88-story Grand Hyatt atrium). If you don't want to visit multiple Buddhist temples or museums or want more shopping or a slower pace, be sure to make this clear. There were always options offered to see additional sights or for activities (like boat or bike rides) at an optional extra cost when available and time permitted. The only negatives in visiting China were the long air travel, traffic and other drivers, and public restrooms (not a style Americans are used to). Car drop off and pick up at each sight was usually handled extremely smoothly, and the drivers handled the traffic conditions well. Another huge positive were the Chinese who approached us or who worked in the hotels - usually friendly, helpful, and interested in speaking or interacting with us. Wonder shared the names and phone contact for our guides in each city ahead of the tour, along with all of the flight and train numbers and schedules (and of course a confirmation letter with itinerary for obtaining the visa). Overall we really appreciate Wonder and the team from World Elite Group Springlite Travels and would highly recommend them to other American or English-speaking tourists. We enjoyed our trip very much.

Best regards,

Juan

Shanghai Tour

Tasty Dumplings in Shanghai

Shanghai Tour

Good View from the Bund

Xian Tour

My Good Time in Xian

Xian Tour

Terra Cotta Warriors

Juan‚ , September 24, 2017

Hi Wendy,

You have already done the Chongqing tour we arranged and the Yangtze cruise , so how was this trip overall ?   Excellent but it would be good to alert all clients ahead of time regarding the various upgrades and additional tours. Pushing for it at the registration can be quite hassling and uncomfortable.

Here below are the questions for you:  

1.  Was your travel consultant of our company polite and patient to answer your questions? Yes, they are polite and professional

2.  How was your tour? The tour was well organised and the schedule was excellent in terms of timing and breaks in between items. 

3.  Do you have any suggestions on improving our service? Do try to improve your selection of wines. 

The  Program Director, Dick and River Guide Steven were great. 

With best wishes...

Dr. Chow

Dr. Chow‚ , September 24, 2017

Hi Vivien,

I filled out the feedback form.  I really enjoyed the tour and I am willing to serve as a reference for you for people in the US interested in traveling to China.  Your team was very professional.  I learned a lot and I plan on returning to China for another visit.  I will be in contact with you when I am ready for the next trip.

I am busy at work now but will try to provide you with additional detailed feedback or if you send me a feedback form I will fill it out.  I will also send some photos.

Thanks

Eric

Eric‚ , September 21, 2017

Dear Jack,

We are back home in Italy after our Chinese tour and I want to give you a brief feedback about our stay in China. We had a great experience, we have seen so many beautiful things and and met very kind people. Our drivers and guides were very punctual and sensitive to all our needs. They also have solved very fast few little problems we have encountered.

So... we went back home very happy and we want to thank you.

Best wishes,

M. Giulia 

M. Giulia‚ , September 20, 2017

Dear Wonder,

I just made it home late last night and am still jet-lagged. I will try to get something to you this week.

Overall it was a great trip! Thank you so much for all of your arrangements.

Lisa

Lisa‚ , September 19, 2017

Lyn,

HI THANKS I HAD A WONDERFUL CRUISE THE STAFF ARE GREAT COULD NOT FAULT THEM

I WAS LUCKY I HAD A COMPLETE ROOM TO MYSELF NOT SURE WHAT HAPPENED TO THE OTHER PERSON BUT I WAS VERY HAPPY ROOM 333 IS A GREAT ROOM NOT TUCKED AWAY BUT NEXT TO STAIRS

THANKS AGAIN WOULD BE HAPPY TO RECOMMEND CENTURY LEGEND

TO FRIENDS

REGARDS

PETER 

PETER ‚ , September 18, 2017
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